Frequently Asked Questions
Find answers about our STEM building kits, packaging, educator pricing and wholesale orders.
Do you offer bulk orders and educator discounts?
Yes. We welcome inquiries from schools, STEM clubs, camps, homeschool groups and distributors. Discounts depend on the product and order quantity. Please request a quote.
How do I request a quotation?
Select a product and click Get Quote, or email support@gemixbuild.com. Including the products, quantities and delivery destination will help us respond.
What packaging options are available?
Packaging varies by product. Some kits come in color boxes, while others use polybags. Please ask us to confirm the packaging available for the items you need.
What is the minimum order quantity (MOQ)?
Details are being finalized. Please email support@gemixbuild.com for current information.
How long does production or order processing take?
Details are being finalized. Please email support@gemixbuild.com for current information.
Do you ship to the United States or internationally?
Details are being finalized. Please email support@gemixbuild.com for current information.
Can you customize a kit, label or packaging design?
We offer product design and development capabilities, including packaging design. Please contact us with your project requirements to confirm feasibility and quantities.
Are instruction manuals included with the kits?
Details are being finalized. Please email support@gemixbuild.com for current information.
Which age groups are your products suitable for?
Age recommendations vary by product. Please review the product information or contact us for the relevant kit.
What payment methods and terms do you accept?
Details are being finalized. Please email support@gemixbuild.com for current information.
Can I order samples before purchasing in bulk?
Details are being finalized. Please email support@gemixbuild.com for current information.
Where can I find product testing or compliance information?
Please contact us for documentation relevant to the specific product and destination market.
Still have a question?
We’re happy to discuss your project and purchasing requirements.
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